Melvin Montecillo

— design thinker;

I design interactive projects — mixing creative direction, accessibility and strategy.

I create experiences that encourage exploration and challenge the status quo.

For new projects, collaborations or ideas, email .

To ensure brand consistency, I redesigned the entry flow to several products by updating the UI to match the brand identity.
In order to serve our customers better, we introduced filtering for our branches as well as overhauled the entire map service to be data compliant.
How can we simplify customer help? By automating and centralizing our knowledge database integrating external services to make it easy to maintain and help.
By law all public service websites must be web accessible. We built in AAA accessibility by updating our styling and overhauling the web structure of our website.
To engage with our customers through knowledge, we redesigned how they could view and interact with an entire wealth of financial knowledge.
To solve the developer fragmentation with design debt, I cataloged and developed every design element which existed over multiple products, websites, and domains.